Last Updated: June 12, 2025*
Welcome to Vastrams.in. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from Vastrams (“we,” “us,” or “our”). By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.
1. About Us
Vastrams is an online platform dedicated to showcasing and selling authentic Indian handloom textiles, including sarees, suits, and home decor. We support Indian weavers by offering their products directly to customers globally.
Contact Information:
Madhu Chakravarty P 045,
DLF Capital Greens, Motinagar, Delhi 110015
Phone: +91 9003157631
Email: vastramsin@gmail.com
2. Eligibility
By using our website, you confirm that you are at least 18 years old and capable of entering into a legally binding contract.
3. Products and Availability
We strive to display accurate product information including descriptions, prices, and availability. However, we do not guarantee that all product details are error-free or that products will always be in stock. We reserve the right to limit quantities purchased and to refuse or cancel orders at our discretion.
4. Orders and Payment
• All orders are subject to acceptance and availability.
• Full payment is required at the time of placing an order. We accept payment methods displayed on our website, including credit/debit cards, net banking, and digital wallets.
• Prices are listed in Indian Rupees (INR) and are subject to change without prior notice.
• We reserve the right to cancel orders if payment is not received or if fraudulent activity is suspected.
5. Shipping and Delivery
• We ship products to the address provided by you at checkout.
• Estimated delivery times will be communicated at the time of purchase but are not guaranteed.
• Shipping charges, if any, will be displayed during checkout.
• Risk of loss and title for products pass to you upon delivery.
6. Returns, Refunds, and Cancellations
• We accept returns only for defective or damaged products. Please contact us within 7 days of delivery with photographic evidence.
• Products must be returned in original condition and packaging.
• Refunds will be processed after we receive and inspect the returned item.
• Custom or personalized orders are non-returnable.
• You may cancel an order before it is shipped by contacting customer service.
7. Intellectual Property
All content on Vastrams.in, including text, images, logos, and designs, are owned or licensed by us and protected by copyright and other intellectual property laws. You may not use or reproduce any content without our prior written permission.
8. User Conduct
You agree not to:
• Use the website for unlawful purposes.
• Violate any applicable laws or regulations.
• Interfere with the operation or security of the website.
• Post or transmit harmful, offensive, or infringing content.
9. Limitation of Liability
To the maximum extent permitted by law, Vastrams shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or purchase of products.
10. Disclaimer of Warranties
Our products are offered “as is” without warranties of any kind, either express or implied, including but not limited to merchantability or fitness for a particular purpose.
11. Privacy
Your personal information is handled according to our Privacy Policy, which is incorporated by reference into these Terms.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of India. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of courts in Delhi, India.
13. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website after changes constitutes acceptance of the new Terms.
14. Contact Us
For any questions or concerns regarding these Terms, please contact us at:
Email: vastramsin@gmail.com
Phone: +91 9003157631